Effective Date: June 7,  2025

 

At Lokalz-4U, we respect your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, share, and safeguard your information when you use the Lokalz-4U mobile application (available on Android). By using the Lokalz-4U app, you agree to the collection and use of information in accordance with this policy.

 

1. Information We Collect

 

When you use Lokalz-4U, we may collect the following types of information:

 

Personal Information: This includes data that can identify you as an individual, such as your name, email address, phone number, and location (if you provide it).

 

Account Information: When you create an account, we collect your username, password, and other registration details.

 

User-Generated Content: This includes listings,

 

photos, descriptions, messages, and any other content you post on the app.

 

Payment Information: If you make any purchases or transactions within the app, we may collect your payment information such as credit card details or bank account information. Please note that payment transactions are processed by third-party services, and we do not store sensitive payment information on our servers.

 

Device Information: We may collect data related to

the device you use to access Lokalz-4U, such as your device's operating system, model, IP address, and unique device identifiers.

 

Usage Data: We collect information about how you interact with the app, such as the pages you visit, search queries, and activity patterns.

 

2. How We Use Your Information

 

We use the information we collect for the following purposes:

 

Provide Services: To enable you to post, view, and

 

interact with classified listings, facilitate transactions, and improve user experience.

 

Communication: To send you notifications about your account, app updates, promotions, or important announcements related to your use of Lokalz-4U.

 

Personalization: To offer tailored

 

recommendations and relevant content based on your preferences and activity on the app.

 

Security: To verify your identity and ensure the safety of your account and transactions.

 

Analytics: To monitor and analyze usage trends, improve app functionality, and enhance overall user experience.

 

Legal Compliance: To comply with applicable laws and regulations and respond to legal requests.

 

3. How We Share Your Information

 

We may share your information with the following parties:

 

Third-Party Service Providers: We may engage

third-party vendors to perform services on our behalf, such as payment processors, cloud storage providers, and customer support services. These third parties are obligated to protect your information and use it solely for the purposes we specify.

 

Other Users: The content you post (such as listings, messages, and reviews) may be visible to other users of the app. Please be mindful of the information you share publicly.

 

Legal Authorities: We may disclose your information to comply with legal obligations, protect our rights, or investigate fraud or other illegal activities.

 

Business Transfers: In the event of a merger, acquisition, or sale of all or part of our business, your information may be transferred to the new owner.

 

4. Data Retention

 

We retain your personal data for as long as your account is active or as needed to provide you with our services. If you decide to deactivate or delete your account, we will retain your information as required by law or for legitimate business purposes, such as resolving disputes, enforcing agreements, and complying with legal obligations.

 

5. Data Security

 

We take reasonable precautions to protect your personal data from unauthorized access, loss, misuse, or alteration. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

 

6. Your Rights and Choices

 

Access and Correction: You have the right to

access and update the personal information we hold about you. You can do so by visiting your account settings within the app.

 

Delete Your Account: You can delete your Lokalz-4U 

account at any time. Upon deletion, we will remove your personal data from our active databases, subject to legal or contractual obligations.

 

Opt-Out of Communications: You can opt out of

receiving promotional emails or notifications by adjusting your settings in the app or by unsubscribing from marketing communications.

 

7. Children's Privacy

 

Lokalz-4U is not intended for use by children under the age of 13. We do not knowingly collect personal data from children. If we learn that a child has provided us with personal data, we will take steps to remove such information from our records.

 

8. Changes to This Privacy Policy

 

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Effective Date." We encourage you to review this policy periodically to stay informed about how we protect your information.

 

9. Contact Us

 

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at:

 

Email: support@lokalz.in

 

Address: 

 

 

By using Lokalz-4U, you consent to the collection and use of your information as described in this Privacy Policy.

 

Refund & Cancellation Policy

 

Effective Date: 05 June, 2025

 

At Lokalz-4U, we aim to maintain transparency and fairness while offering premium listing services. This Refund & Cancellation Policy applies to all users purchasing ad listing packages or featured promotions on our platform.

 

 

1. Listing Packages & Featured Ads

 

Users are provided with a limited number of free ads.

 

After reaching this limit, users must purchase ad posting packages.

 

Users can also choose to feature their ads to boost visibility in search results and category listings.

 

2. Refund Eligibility

 

No refunds will be issued without a valid and reasonable cause.

 

Refunds will not be provided for:

 

- Used ad posting packages (partially or fully used).

 

- Featured ads that have already been activated.

 

- User-initiated ad deletions or violations of Lokalz-4U's policies.

 

If an ad or promotion has been delivered as described, it is considered non-refundable.

 

3. Refund Process

 

Refunds, when approved, will be processed automatically via the original payment method used by the customer.

 

The Lokalz-4U Support Team will assess each refund request on a case-by-case basis.

 

Refund decisions made by the Lokalz-4U Support Team are final and binding.

 

4. Technical Issues & Platform Errors

 

If a listing or feature fails due to a technical issue on Lokalz-4U's platform, users are encouraged to report it within 48 hours.

 

After verification, Lokalz-4U may issue account credits, replacements, or refunds at our discretion.

 

5. How to Request a Refund

 

Users must contact support through:

 

- In-App Help Center: Settings > Help & Support

 

- Email: support@lokalz.in

 

Please include the order ID, reason for the refund, and any supporting screenshots or evidence.

 

Requests will be reviewed within 1-2 business days.

 

6. Policy Changes

 

Lokalz-4U reserves the rights policy at any time without prior notice, it is the user's responsibility to review this policy periodically.